If you have an update pending you will see a yellow warning triangle will appear in the device cell. MOTE: The MOTE can be updated via the device page on either the device cell or from the Burger menu located at the top right of the devices page. Any existing data for this device on the EasyLog™ Cloud will be archived for safe-keeping. Depending on the previous firmware version, your device may be in a factory-reset condition following a firmware update, and will need to be connected to the EasyLog™ Cloud using the EasyLog™ WiFi Software. To benefit from the latest improvements we recommend using the latest firmware releases for your devices. You’ll need to connect the device to the PC using the USB cable provided then follow the on-screen instructions to download and update the latest firmware versions.
You can update the firmware in a device by running the Firmware Updater software (installed on your PC with the WiFi Sensor Software). WIFI: The WiFi devices contain program code that runs internally, often referred to as firmware. Only the types listed are supported.ĩ) Make sure that the SSID name does not contain spaces. Make sure that the configured DHCP IP address range allows the addition of new devices if not, then extend the range.Ĩ) If your wireless network uses WPA Enterprise, make sure that the correct authentication type is selected from the drop-down box. Normally, the DHCP service runs in either your router or on a network server. This allows the device to be allocated an IP Address. Alternatively, search the web for resources to help convert your password to a HEX key.ħ) Check that DHCP service is running. You can find the HEX key in the internal settings of your access point or router.
If it is switched on, only known devices will be able to connect to your router.ģ) Check that your network has an internet connection.Ĥ) Check that the device is in range of the router.ĥ) Check to see if the router has the latest firmware.Ħ) If the access point or router has WEP Encryption ensure that the HEX key is being entered rather than the password.
WIFI/MOTE: You can try any or all of these steps to help with this problemġ) Check that the password being entered is correct.Ģ) Ensure MAC filtering is not switched on in the access point or router.